Frequently Asked Questions

We appreciate your patience as we continue to adapt to the pandemic. Below you will find a selection of the most commonly asked questions we're hearing right now.

If there are any questions not covered here, email us at info@cubhouse.cc and we will be happy to help you out.

What are your hours?

  • Tue 11am-6pm
  • Wed 11am-6pm
  • Thu 11am-6pm
  • Fri 11am-6pm
  • Sat 10am-6pm
  • Sun 11am-4pm
  • Mon CLOSED

Do I still need to schedule a time to visit?

Not at this time. As service requests have leveled off we are now able to help customers on a first come, first served basis. If we notice our outdoor area is getting too crowded, we may return to appointment only system. Follow us on instagram @itsnotabikeshop for the most current protocols.

Do you sell bikes?

Yes, we do! We carry all kinds of bikes for every type of cyclist. You can see the brands we carry over on our Bikes page.

Do you sell bike accessories?

Yes, we have helmets, lights, locks, baskets, pumps, and so much more. Email info@cubhouse.cc to let us know what you're looking for.

What bikes do you have in stock?

We carry the brands listed on our Bikes page. Our available stock is changing quickly due to increased demand so please call/text/email for current availablity. If we don't have what you're looking for right now, we may be able to order it for you.

How much is a tune up?

Tune ups usually range from $65-85 depending on your bike and it's condition. Our mechanic can give you a quote during your drop-off appointment. You can also view our full Service Menu on our site.

How long will my bike repair take?

Due to the extra safety measures we're taking, turnaround times are longer than usual. We're currently averaging 5-7 days for most repairs. We will provide a more accurate estimate after reviewing your bike.

How much is a flat fix?

A standard flat fix is $15 labor plus $6 for the tube. This price is per tire. Unique/rare tube sizes may incur an additional fee.

Can I pick up my online order at the shop?

Yes, we are now offering curbside pickup. When ordering online at teamdreamteam.com or shop.cubhouse.cc enter code CUBHOUSEPICKUP at checkout. We will contact you to set up a pick up window. Please do not show up unscheduled.

Can I test ride a bike before purchasing?

Yes, we are allowing test rides and we are taking extra care to clean bikes thoroughly afterwards. To protect the health of our team and other customers please review bike brands we carry and call/text/email ahead of time. This will allow us to help you narrow down the options.